In other cases, a return postage fee will apply and a 10% re-stocking fee will be applied on all returns. We'll also provide free return shipping if your return is the result of our error such as damaged, defective, or incorrect items. new, unopened, unused, and in resalable condition). Postage and delivery costs are non-refundable for all exchanges except for damaged goods.Īll goods to be exchanged must be returned as new (i.e. Used cosmetics, sexual products, food, and clothing are non returnable and non-refundable. We will not refund for damage caused by the customer. Rest of the world all goods must be returned within 30 days of receipt. New Zealand and Australia all goods must be returned within 14 days of receipt. Your complete satisfaction is our ultimate goal.We will gladly refund or exchange purchased items under the following conditions: If symptoms persist see your healthcare professional.
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